Privacy Policy
Welcome to Nova Store! We value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us.
1. Information We Collect
We collect information to provide a better shopping experience:
- Personal Information: Name, email, phone number, billing/shipping address, and payment details for order processing.
- Account Data: Login credentials, purchase history, and product preferences.
- Technical Data: IP address, browser type, operating system, and usage statistics collected through cookies and similar technologies.
- Customer Support: Feedback, queries, and any information shared with our support team.
2. How We Use Your Information
We use your data to enhance your experience and improve our services:
- Process orders and facilitate deliveries.
- Provide personalized product recommendations.
- Respond to your inquiries and resolve issues.
- Improve website functionality and user experience.
- Send promotional offers, with your consent.
3. Data Sharing
Your data is only shared with trusted partners:
- Service Providers: For payments, shipping, and analytics.
- Legal Compliance: When required to comply with laws or protect our rights.
- Your Consent: We will seek explicit permission before sharing for marketing or collaborations.
We do not sell your personal data.
4. Cookies and Tracking
We use cookies to improve functionality and analyze website usage:
- Essential Cookies: Ensure smooth navigation.
- Analytics Cookies: Help us understand how customers interact with the site.
- Advertising Cookies: Show personalized ads based on browsing behavior.
You can manage cookies through your browser settings or opt-out of certain cookies directly on our website.
5. Your Privacy Choices
You have control over your personal data:
- Access/Update: Review or update your account details.
- Delete Data: Request deletion of your personal information.
- Opt-Out: Unsubscribe from marketing emails or decline cookie tracking.
To exercise your rights, contact us at business@novastorellc.com.
6. How We Protect Your Data
We implement industry-standard security measures to protect your data, including encryption and secure payment gateways. While we strive for maximum security, we recommend using strong passwords and monitoring your account for suspicious activity.
7. Children’s Privacy
Nova Store does not knowingly collect information from children under 13 years old. If you believe a child has provided us with personal data, please contact us, and we will delete it immediately.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or the law. Updates will be posted on this page with the new effective date. We encourage you to review the policy regularly.
9. Contact Us
If you have questions or concerns about your privacy, reach out to us:
Email: business@novastorellc.com
Phone: +1 (703) 459-8106
Address: 7477 Fountain Head Dr, Annandale, VA 22003